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Whats wrong with KFC in Kuwait?

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Kentucky Fried Chicken (KFC) Restaurant
Kentucky Fried Chicken (KFC) Restaurant


KFC is the largest chicken restaurant brand in the world, having 15,000 outlets in more than 100 nations serving nearly eight million customers around the world, every day. In Kuwait, there are more than 20 branches all over the country. No doubt that this chain is achieving a great success.

Whats wrong with KFC in Kuwait?


1. In some branches, like the one on gulf street for example, the odor is not always pleasant and can be very irritating sometimes. Just a very easy way to shut your appetite down. I don't know how much effort it needs to make it have a pleasant odor!!

2. The french fries you get in KFC are just like cold and even when their hot, they don't look fresh at all. Its like they fried the same fries over and over again. I just stopped ordering any meal with fries since it isn't that good.

3. Sometimes, you may get a yellow coleslaw that tastes bad like something expired. I mean if they aren't fresh anymore, prepare new ones or at least tell the customer that it isn't available for now.

4. They also make a lot of mistakes in the order itself especially if its delivery. They switch spicy with not spicy or switch spicy mayo with cheese!! Then you will have to accept it if you are hungry or if you can wait, you will have to wait for another 60 minutes before getting the right order.

5. The toilets in KFC are just like the public toilets found on the streets. I just don't know what it will cost if they get a cleaner to keep an eye on the toilet. Sometimes you enjoy the meal, but when its time to wash your hand, you will just feel like you want to faint.

An international restaurant chain with very delicious meals having all these problems. I think the people in charge should consider making some improvements so that they dont loose a lot of customers who adore KFC meals and I am one of them. 

Anyways KFC hotline is 1-888-666 in case you have any complaints. Don't hesitate because its you who will get harmed if you ignored.


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Opinions & Comments


  • 16 - Bad food
    Saud
    Here in kuwait we call the kfc bill " sick leave " .



  • 15 - Complain
    Naqaiyah
    Hi,my family & i we r kfc lover .But from last 1year when ever i order kfc sumthing on the other problem .& thiz time i ordered 15 pieces bucket with more wings ,legs & thigh inspite they gave me only breast . When i called 1888666 so tht lady in charge told me tht she will call in the restaurant & info me in few mins but it iz 1 hr till nw no1 called me.& it felt me very insulting infront of my guest . & before 2 weeks i ordered from talabat.Com the kfc pieces was too oily & it was not at all crispy.
    THNX.




  • 14 - Complain
    Rizwan Akram
    hi, me and my all family are lover of KFC, but from last few months or may be last 2 years, we and everyone facing problems. When we order family meal... they put very very small pieces like sparrow pieces in the bottom and 2 or three big one on top. Every time repeating same same thing every where in Kuwait, specially Farwaniya, Dajeej Khaitan and Kaifan, i always buy in these areas. Also some time old pieces make hot and give us....... Please don't play with quality and sizes.

    Rizwan




  • 13 -
    Sanjay
    KFC needs to get these non English speaking staff off the counter. Every time I walk down to the newly opened KFC in Salmiya Amman street & I order my meal with no breast this guy tells me no breast & when I open the bucket at home it always has breast, I mean come on what part of the order you don't understand. The reason we don't order breast is for us KFC's breast are very dry to eat & let's not forget the terrible fries KFC serves probably the worst fries in Kuwait. Mashed potatoes with gravy would be a much better side than your fries. I used to enjoy that extra spicy chicken they used to serve but they stopped that too. Come KFC you guys are a lot better than that.



  • 12 -
    (Guest)
    I order 1 Economi meal as you advertisement, via phone and he is saking something else like asking how many peases something else, and he is hand over to another desk this took 20 minutes and not get my order. Time Kuwait 09 35 PM



  • 11 -
    Muzaffar Ebrahim
    KFC Quality control department should be strict.
    1) There are many branches in Kuwait were u will be sacred to eat for example fahaeel, Farwaniya.... the guys need to improve the Quality.

    2) Do u guys have some protocalls of frying chicken,,,, because some time it feels that chicken had taken a shower with oil.

    3) Some time chicken is do dirty, means it not properly washed.

    4)For more lessons u guys can co-ordinate with (**** moderated ****) in how they maintain their Quality.




  • 10 -
    Dr mohamed Ghanem
    On 12-5-2015
    3.20 pm
    I got a meal 15 pieces spicy
    From frwania branch
    The meal was very bad full of oil
    Sure not containing the original Kfc mixture
    Full of flour and oil
    Chicken meat test and odour abnormal and recoils befor
    All my family 2 kids and wife got sever abdominal colic and constipation
    I am sending you this because the people's working in k f c frwania Kuwait branch are non honest to be there. Dr ghanem




  • 9 -
    ishthiaq ahmed
    Dear M/s. KFC,
    today i ordered for 5 twisters at the KFC Ammar Street, salmya outlet at 11.05 am and i was delivered at 11.30 approximately. i am residing in fahaheel and after reaching home i found only 4 twisters instead of 5. immediately i called 1888666 and someone spoke to me and promised that he will call back after 5-10 min. unfortunately no reply from him or from anyone. tks for your hospitality and customer services




  • 8 -
    21870 Ronald Kiberu
    I just want to clarify some where some how with Mr Avedis that a Twister meal is only one twister sandwich ( spicy or non spicy),with fries and one pepsi. We have also the extreme meals e.g the twister extreme meal that comes with 2 twisters sandwiches, one corn on cob, fries and Pepsi may be u wanted a twister extreme meal, for this case therefore, kfc employed skilled staff( cashiers) who can explain well the menu to customers, so we are waiting for you again sir cause we are there to serve you



  • 7 -
    21870 Ronald Kiberu
    At most we the team members we are working hard to ensure that guest complaints are delt with instantly and we promise to deliver the best service to our customers no matter what!!!

    At KFC , customers come first, and willing to welcome each guest sincerely, we value guests orders, we take pride in our products cause we believe we are second to earn.
    In line with the above, we want to make our customers feel special and to return!!
    All problems where solved, visit your near by KFC store , we are waiting and ready to serve you
    21870 Ronald Kiberu KFC Emirates
    Mall carrefour, second to none in
    maintaining standard!!




  • 6 -
    shahid
    Hi today i have order 15 pcs from mangaf branch and they have put 8 pcs wings really embarrassing in front of guests. No more order kfc


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